退款政策 – Formosan Beauty Shop, LLC
Our Prevention Policy for COVID-19

退款政策

Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.

We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. Providing the wrong shipping address)

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on the Contact Us page.

FREE Returns

Guaranteed for free within 30 days

100% Secured Shopping

We use the best security features

High Quality

100% Retail and High Quality